Your needs come first.
We start with the problem you want solved and explain whether remote help is appropriate.
The person behind GeeksTechnical expertise.
Technical expertise.
A personal approach.
Geeks Technologies provides remote computer support and website services, primarily for homes and small businesses in the USA and Canada.
Meet Chander Shekhar · Also known as TomExperience that starts
Experience that starts
with listening.
Chander Shekhar, also known to clients as Tom, brings 16+ years of experience across technical support and customer service. His work has supported individuals and businesses in the USA, Canada, the UK, and Australia.
His technical support background includes roles with Dell and Convergys, covering desktops, notebooks, Windows, Microsoft Office, networking, email, and printers. He has handled complex escalations, provided Level-2 assistance, and worked as a Subject Matter Expert coaching support specialists.
At Dell, he received Customer Experience Champion recognition. At Convergys, his work earned strong Voice of the Customer results and quality scores. These experiences shaped an approach built on careful troubleshooting, clear communication, and follow-through.
His wider career includes Quatrro, Wipro, CeaseFire, and DTDC, spanning support, customer relations, and business development. Alongside this work, he has undertaken freelance website design and development.
At Geeks Technologies, you work directly with Chander Shekhar. He brings that experience to one-time assistance, longer-term maintenance, and website projects—taking personal responsibility for understanding your needs and explaining the next steps.
What you can expectClear from the
Clear from the
first conversation.
Know what’s included.
The scope, charges, and any ongoing support arrangements are agreed before work begins.
Stay in the conversation.
You receive clear explanations of the work, its outcome, and any next steps.
Let’s make it easier
Tell us what you need help with.
Start with a short enquiry. We’ll help you understand the next step.
Start a conversation